Recognised for being highly affable, composed, and let’s not forget ever-so-stylish, Serena springboards off a decade of outstanding customer service experience across multiple dynamic industries to join MRE as a self-assured liveability operator.
Hailing from Korea, Serena’s sophisticated sales and marketing experience is derived from achieving success in the retail sphere which led to the establishment of a personal fashion brand. Moving nations allowed Serena the opportunity to transform a well-honed skill set into the property sector which has earned Serena the reputation of delivering outstanding service levels, all while achieving excellent solutions to any challenges that arise.
Naturally gregarious and a born organiser, Serena is looking forward to a continued career of exceeding expectations at MRE.
“Overall a smooth and informative experience. Serena was professional and approachable, allowing me to freely enquire about the flat. It was one of my first inspections here in Melbourne and I hope to be introduced to more flats by her.”
Michael Byoungjune Lee
“Serena Shin was extremely attentive,Very professional but also very friendly. She was very thorough in finding an answer with any questions or queries we had. We were very happy dealing with Serena , Someone͏ who goes above and beyond.Consider͏ yourself lucky to have Serena in your corner. Her high energy and dedication to her clients really shines through. Big thanks for your service MRE team.”
“Was a smooth and seamless process dealing with Serena initially and then Tilly who was able to efficiently complete the process, without any issue. Would definitely recommend MRE.”